TERMS OF SERVICE
Placing an order / payment methods
Orders can be placed online, over the phone, or via email.
Photoshoots will not be conducted until full payment has been received.
Payment methods accepted
Your order will not be dispatched until full payment is received for the product(s) and relevant shipping charges.
Refunds & returns
Amy Lyon Creative is bound by Australian Law regarding refunds and returns.
Amy Lyon Creative does not offer refunds or returns for change of mind.
Refunds and returns are only granted in the case of the following:
The product received does not match the description of the product purchased.
Pricing
Prices of products and shipping are subject to change at any time.
Shipping & delivery
All orders are packaged with utmost care and shipped with Australia Post. Tracking information will be provided to the client when the order has been shipped. Extra cover may be purchased upon request at the expense of the client.
All postage costs are payable by the client and will be included in the total amount due.
Orders will be posted within 2 to 3 business days unless otherwise notified by Amy Lyon Creative. Further wait times may occur if the item is out of stock, is a custom size print or the client has requested framing.
Amy Lyon Creative is not liable for any loss or damage to orders whilst in transit to the client, however if loss or damage does occur, Amy Lyon Creative will lodge a formal investigation with Australia Post and endeavour to implement an appropriate resolution agreed upon by all parties involved.
If it presumed that anyone who receives the client's order at the delivery address provided is authorised by the client to receive the order.
Gift Vouchers
Gift vouchers purchased and/or issued by Amy Lyon Creative can only be redeemed with Amy Lyon Creative.
Gift vouchers are not redeemable for cash and are non-refundable. They cannot be replaced if lost or stolen.
Valid for photoshoot sessions or digital image purchases only.
Available for purchase and valid for use within Australia only.
All gift cards expire 3 years from the date of issue.
Copyright & Intellectual Property
All images and any other content on this website are the intellectual property of Amy Lyon of Amy Lyon Creative.
Any product (including but not limited to photographic prints or digital files) purchased by a customer remains the intellectual property of Amy Lyon Creative. Amy Lyon Creative owns and retains full copyright of all images, and retains the exclusive right to utilise her images for purposes including but not limited to: marketing materials, portfolio entries, sample products, editorial submissions, for display on the photographer’s websites and social media platforms, or print sales.
Customers must not use the product for any purpose other than personal use. The customer must not reproduce, distribute, transmit or manipulate photographs or any other content in any way without written consent from Amy Lyon Creative.
Amy Lyon Creative grants customers who purchase images a perpetual non-exclusive license to print or reproduce the images purchased for personal use only as follows:
a. The customer may share the web or high-resolution digital images on their personal social media accounts, provided that in each such post the customer credits/tags Amy Lyon Creative
b. The license does not permit any individuals or customers to screenshot poor quality images or edit or alter photos in any way, or to do any other act which would infringe the photographer’s (Amy Lyon's) moral rights and copyright laws.
c. Customers may print digital images in web or high-resolution photos purchased from Amy Lyon Creative for their personal use and:
i. Must not sell, license, sub-license, transfer or otherwise distribute the digital or printed photos,
ii. Must not use the digital or printed photos for advertising or commercial purposes unless agreed by Amy Lyon in writing.
d. Purchased prints are for personal use only and must not be reproduced, resold or otherwise redistributed.
WEBSITE TERMS OF USE
As stated in the Terms of Service, Amy Lyon Creative retains copyright ownership of all images, photographs and content on this website and other online platforms and social media accounts of Amy Lyon Creative. Users are prohibited from screenshotting, reproducing, distributing, transmitting or manipulating photographs or any other content on this website in any way without written consent from Amy Lyon Creative.